SyncComms: A Live Headless Magento B2B Case Study

SyncComms: A Live Headless Magento B2B Case Study

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SyncComms is a live example of a headless Magento B2B catalogue. It sells two-way radio equipment through written quotations. Buyers can narrow the catalogue, check details and put together a quote request on the Astro storefront. Magento supplies the catalogue behind it.

Why a quotation fits the sale

A trade buyer may need radios that work with an existing fleet. The operating band, programming, chargers, included accessories and quantities all matter. For used equipment, the condition and exact kit also need confirming. On SyncComms the product page explains what a buyer can check immediately and what the team will confirm in writing. The online journey leads to a quote, with payment following the agreed quotation.

Try three steps on the live store

  1. Open the SyncComms homepage and use Find Your Product Fit, or browse the two-way radios catalogue and narrow the range.
  2. Open the used Motorola DP1400. Read the specification, check what the written quote will cover and try the spoken product guide where it is shown.
  3. Choose the options and quantity, then add the item to the quote basket. You can look through the basket before deciding whether to contact SyncComms.

What the example shows

The frontend presents a technical catalogue, related buying information and a quote journey as parts of the same site. The buying team can use the product data to help customers reach the right conversation. SyncComms is set up to take quote requests online. If your store takes payment online, checkout, shipping, tax and payment-provider testing belong in your own implementation scope.

For the performance side, the AgenticEcom homepage shows dated mobile PageSpeed lab results for the SyncComms catalogue. You can also open the live pages on your own phone and try the experience directly. Lab scores vary with the page and test conditions.

Plan a catalogue around how your customers buy

Bring a representative product and show us the decisions a buyer has to make before ordering. We can talk through filters, specifications, quotes or checkout, and which included modules fit that journey. See AgenticSuite and book a demo. If you already use Magento, start with the storefront migration checklist.