Privacy Policy

I Enterprise Ltd, trading as AgenticEcom (Company No. 13225768, England & Wales; registered office: Suite 2.06b, C4di @Thedock, 31-38 Queen Street, Hull, East Riding Of Yorkshire, England, HU1 1UU), is the data controller for personal data processed through this website.

What we collect

  • Account & order data — name, business name, business email, billing address, VAT or company registration number, and the details needed to fulfil and licence your purchase.
  • Payment data — processed securely by our payment provider (Stripe). We do not store full card details.
  • Usage data — pages visited and device/browser information, collected via cookies and analytics (see our Cookie Policy).
  • Communications — messages you send us via forms, email or support.

How we use it

  • To process orders, issue and validate licences, and provide updates and support.
  • To meet our legal, tax and accounting obligations.
  • To operate, secure and improve our website and services.
  • To send product news and offers — with your consent, or to business contacts on the basis of our legitimate interests as described under Business prospect data below. You can unsubscribe at any time.

Legal bases

We process personal data on the bases of performance of a contract, our legitimate interests in running and securing our business, compliance with legal obligations, and consent where required.

Sharing

We share data only with processors who help us operate — for example payment (Stripe), accounting (Xero), email delivery, hosting and analytics providers — under appropriate safeguards, and where required by law. We do not sell your personal data.

International transfers

Where data is processed outside the UK/EEA, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses.

Business prospect data

Where we approach a business that is not yet a customer, we may process: the business contact details published on that business's own website — typically a generic address such as info@ or sales@, and in some cases a named person's business address where the business publishes one; the name, job title, employer and public profile address of a named person at that business where they publish a professional profile identifying their role; and the page we tested, the platform it runs on, the publicly visible software components and extensions it uses, the measurement our testing returned and the date it was taken.

We obtain this from publicly accessible sources: the business's own website, professional networking platforms such as LinkedIn, and publicly available company information. We do not buy, rent or licence prospect lists. We do use our own software to read pages that a business publishes on its own website, and to record the business contact details, company information and technical measurements published there. We do not use automated tools, scripts or browser extensions to extract data from professional networking platforms: where we hold a profile address, it is either one the business publishes on its own website or one we found by searching that platform by hand. We may contact you by email, or by a message sent through the professional networking platform on which your profile appears.

Where we obtain your details from a source other than you, we will tell you within one month of obtaining them, or at the time we first contact you if that is sooner. That is why a link to this notice appears in the first message we send.

Our lawful basis is our legitimate interests (Article 6(1)(f) UK GDPR) in promoting our services to businesses likely to benefit from them. A legitimate interests assessment is available on request. Where the recipient is an individual subscriber — a sole trader or unincorporated partnership — we do not send marketing email without consent.

You have an absolute right to object to direct marketing at any time under Article 21(2) UK GDPR. Reply to any message, or email support@agenticecom.net, and we stop immediately. We keep prospect data for no more than 12 months after last contact where there has been no reply, then delete it.

If you are unhappy with how we have handled your personal data, you can complain to us at support@agenticecom.net and we will respond. You may also complain to the Information Commissioner's Office.

Retention

We keep personal data only as long as necessary for the purposes above and to meet legal and tax record-keeping requirements.

Your rights

You have the right to access, rectify, erase, restrict or object to processing, to data portability, and to withdraw consent. To exercise these rights or raise a concern, contact us. You may also complain to the UK Information Commissioner's Office (ICO).

This policy may be updated from time to time. Last updated: August 2026.