Order Manager for Magento 2

Order operations in Magento Admin

Order Manager 1.0.3 adds an enhanced Sales > Order Manager workspace for purchased items, carrier and tracking details, notes, status workflows, analytics and bulk actions. The grid's tracking cells are read-only; use Magento's order view to create shipments and enter tracking.

Notes and status workflows

Add general, customer or internal notes. Internal notes cannot be emailed. On an explicit notification request for a non-internal note or status change, the module uses Magento's order-comment sender and records a successful notification only when Magento reports success. Delivery depends on store email configuration. A custom headless storefront may use customer-visibility data; this release does not add a Luma customer-account note view. Enabled transition rules can process through cron.

Bulk actions, analytics and Xero CSV

Use bulk status change, CSV export, un-cancel and delete actions with their respective permissions. The analytics dashboard presents order counts, revenue, trends, status and customer breakdowns for a selected range. Xero Sales Invoice CSV maps lines to contact, dates, descriptions, account codes, tax types and tracking categories for manual import. This module does not connect to Xero's API or use Xero app connections.

Deletion and un-cancel safety

Deletion is permanent. It removes an order and linked Magento sales rows, including invoices, shipments, credit memos, items, payment, addresses and grid entry, within a database transaction. The originating quote remains because multiple orders can share a quote. It does not reverse payment, stock reservations, accounting, fulfilment or third-party records. Back up and check integrations first. The order-view Delete button uses a confirmation and form-key-protected POST; deletion has a separate permission and a configuration switch.

Un-cancel resets a canceled order to pending and clears canceled item quantities. It does not recreate inventory reservations, payment authorization or external fulfilment state. Review these before fulfilment.

Compatibility, purchase and support

The exact 1.0.2 ZIP installed through Composer, upgraded and DI compiled on Magento Open Source 2.4.9 / PHP 8.5.10. Isolated QA covered deletion, invoice cleanup, quote retention, notes, email outcomes and workflow. Qualify other 2.4 versions, Adobe Commerce editions, themes and integrations in staging. Administrative GraphQL actions require an admin token and their specific ACL permissions. Read the Order Manager user guide.

A one-time purchase includes 12 months of updates and Plus priority email support. Renewal is optional and never billed automatically. Eligible standalone extensions may renew at 60% of the then-current regular list price before term end or within 30 days afterward, plus applicable tax. Purchased versions remain usable afterward. See the AgenticEcom licence and your order terms. Support: support@agenticecom.net.